Your privacy is important to us. DMSG PVT LTD has created this Privacy Policy ("Policy") to inform you about the information we collect when you visit our site at mstream.primeads.ai ("Site"), the reasons for collecting it, and how we use it. The terms "You," "Your," "Yours," and "User" refer to the entity, person, or organization using our Site. When this Policy mentions "We," "Us," and "Our," it refers to DMSG PVT LTD and its subsidiaries and affiliates. This Privacy Policy is governed by our Terms and Conditions of Service. If you have any questions about this Policy or requests regarding the processing of personal data, please contact us at care@dms.family.

Information We Collect From You

We collect the information you provide to us, and this information is necessary for the adequate performance of the contractual arrangement which is in place between you and us and allows us to comply with our legal obligations.

• Account Signup Information: When you create an account, we ask you to provide signup information, such as your email, name, phone number, address, personal number, and passwords.
• Communications, Chats, Messaging: When you communicate with us through email or any other way, we collect information about your communication and any information you choose to provide or disclose. In order to answer your request, we may access information provided by email, chats, purchase history, etc.
• Payment Information: To order and use features of the Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your credit or debit card number, credit or debit card type, credit or debit card expiration date, billing address, tax number, name, and surname.
• Login Information: We collect login information if you are logging into our account with authentication data.
• Other Personal Information Provided by You: We may collect other data provided by you from surveys, feedback, financial information (purchase history), data content uploaded, and other similar data.

Information We Collect Automatically

When you use our Site or contact us directly, we may collect information, including your personal information, about the way you act on our Site, the services you use, and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations, and given our legitimate interest in being able to provide and improve the functionalities of the Site.

• Log Data and Device Information: We automatically collect log data and device information when you access and use the Site, even if you have not created an account or logged in. This information includes, among other things: Internet Protocol (IP) addresses, operating system, date/time stamp, browser type, and Internet service provider (ISP).
• Tracking Technologies and Cookies: We use cookies, tags, customer numbers, and device IDs. We also automatically collect information about the device’s operating system.
• Geo-location Data: We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.
• Usage Information: We use a tool called 'Google Analytics' to collect information about your interactions with the Site, such as the pages or content you view, your searches for listings, bookings you have made, and other actions on the Site. As a result, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. For more information, please visit Google.

The Way We Use Your Information

We process your information adhering to the general data processing principles. We may use the information we collect through our Site for a number of reasons, including to:

• Identify users
• Create accounts
• Stay connected
• Create statistics and analyze the market
• Customize marketing
• Send billing information
• Contact users
• Improve services
• Ensure data security and prevent fraud
• Comply with applicable laws
• Request feedback
• Provide support

We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

Direct Marketing

We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g., location, social media profile information, etc.) or we have collected or generated from other sources as described below. If you wish to withdraw consent for direct marketing and refuse to receive information from us, you may exercise such an option at any time by updating your preferences in your account, following the instructions to unsubscribe in the received email, or clicking on a link for that purpose at the bottom of our email newsletters.

Cookies

We do not use cookies or other tracking technologies.

Information from Minors

This site and our services are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our site or services. We will delete any information we discover is collected from a minor. Please contact us using the contact details below if you believe we might have information about a minor.

Sensitive Information

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation.

Payment Information

To order and use our services, we may require you to provide certain financial information to facilitate the processing of payments. We may collect your name, credit or debit card type, expiration date, billing address, certain digits of your card number, and details of your purchase. The exact personal data collected will vary depending on the payment method.

Third-Party Links

Our site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data because we do not control their policies and personal data processing practices.

Retention

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements. We will retain your personal information no longer than you keep your account unless we are otherwise required by law or regulations to retain your personal information longer. If you would like to stop us from using your personal information, you shall request that we erase your personal information and close your account. Please note that even after the deletion of your account, we may keep some of your information for tax, legal reporting, and auditing obligations.

Your Rights

You are entitled to a range of rights regarding the protection of your personal information. Those rights are:

• The right to access: You can access the personal information we have about you by contacting us using the contact details provided below.
• The right to rectify inaccurate information: You can correct, update, or request deletion of your personal information by contacting us using the contact details provided below.
• The right to object to processing: If we rely on your consent to process your personal information, you may withdraw consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of the processing prior to the withdrawal of your consent.
• The right to lodge a complaint: You can raise questions or complaints to the national Data Protection Agency in your country of residence if you believe your rights may have been infringed. We recommend attempting to reach a peaceful resolution by contacting us first.
• The right to erasure: You may demand erasure of data concerning you without undue delay for legitimate reasons, such as where the data is no longer necessary for the purposes it was collected or where the data has been unlawfully processed.

Application of Policy

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include our services, or other sites linked from our Site or Services.

Amendments

Our Policy may change from time to time. We will post any Policy changes on our Site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes).

Acceptance of This Policy

We assume that all Users of this Site have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time. Continued use of this site implies acceptance of the revised Policy.

Further Information

If you have any further questions regarding the data we collect or how we use it, please feel free to contact us at the following details:
Email: care@dms.family